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Resolve Customer Queries in Seconds, Not Hours.

The intelligent support inbox that unites web chat and WhatsApp. Let AI instantly draft replies and summarize conversations, while your human agents step in exactly when needed.

Haven Spa ClinicLuxury comfort home for elites
Haven Spa · AI Assistant

Hi there,
I'm the Haven Spa Assistant. Are you here to Explore our products or do you need Support with an existing service?

Trusted by support teams at

Haven Spa
Volta Retail
Northwind Logistics
Cedar & Co.
Kanto Health
Atlas Realty

Stop typing the same answers over and over.

Slash Response Times with an AI Sidekick

Tickki's AI automatically generates reply suggestions, extracts key customer intent, and summarizes long conversations so your agents can respond faster than ever.

Haven Spa · AI Assistant

Hi there,
I'm the Haven Spa Assistant. Are you here to Explore our products or do you need Support with an existing service?

Managing multiple businesses?

One Calm Inbox for All Your Brands

Tickki's multi-workspace feature lets you manage different brands from a single account. Switch contexts easily while keeping conversations, permissions, and internal notes strictly separated.

Channels and Inbox Integration

Hi there,

I'm the Haven Spa Assistant. Are you here to Explore our products or do you need Support with an existing service?

Hi, do you guys offer deep massage?

Meet your customers where they already are.

Turn WhatsApp into a Support Superpower

Connect your WhatsApp channel and let our AI provide instant responses, with seamless handoffs to human agents the moment a conversation requires a personal touch.

Chat on Whatsapp
Haven Spa · AI Assistant

Hi there,
I'm the Haven Spa Assistant. Are you here to Explore our products or do you need Support with an existing service? You can talk to us on your favourite app, WHATSAPP

Tell me what you want to achieve

Powered by Tickki

Whatsapp
The Tickki platform

More than a widget. A platform you can build on.

Mobile · iOS & Android

Run your inbox from anywhere.

Real-time messaging, push notifications, and Visitor Intelligence — the full agent inbox, optimised for mobile.

  • Realtime messaging via Tickki Reverb — replies arrive instantly.
  • FCM push notifications so agents see new conversations even with the app closed.
  • Visitor Intelligence on the go — intent scores and AI summaries on every conversation.
Release-signed APK, RSA-2048, verified with apksigner.Android 7.0+ required. ~52 MB.
Tickki mobile app — Messages inbox with visitor conversations and country tags

From setup to live support in minutes.

How Tickki Works Graphic
Tickki Feature
Widget VisibilityControl whether the Tickki Website Widget renders on your site.
Enable Tickki Website WidgetWhen disabled, core chat widget won't render; WhatsApp launcher remains separately controlled.
AI Training Confidence93% (High)
Improve AI accuracy by completing your business profile.
Website training active • 0 pages

Train With Your Data

Your data. Your rules. Tickki is simply the enabler.

Connect Your Channels

Start instantly with our web widget, then plug in your WhatsApp channel.

Centralize the Chaos

Watch messages flow into one unified, real-time inbox—no constant page refreshing required.

Tickki & Human Loop

Your human agents approve, edit, or take over with full customer context

Start growing today

Try Pro free for 30 days — no credit card required. Upgrade, downgrade, or cancel anytime.

MonthlyYearly
Save ~10%
30-day free trial

Pro

Small teams running one brand.

$150/year
Start Free Trial
Top features
  • AI profile
  • AI auto-reply
  • Voice notes
  • Video messages
  • Push notifications
  • Email alerts
  • Visitor profiles
  • Chatbot rules
Messages / month10,000
Agents5
Businesses3

Business

Growing teams managing multiple brands.

$300/year
Start Free Trial
Top features
  • AI profile
  • AI auto-reply
  • Voice notes
  • Video messages
  • Push notifications
  • Email alerts
  • Visitor profiles
  • Chatbot rules
Messages / month50,000
Agents20
Businesses10

Enterprise

Unlimited everything for serious operations.

Custom
Customize features
Top features
  • AI profile
  • AI auto-reply
  • Voice notes
  • Video messages
  • Push notifications
  • Email alerts
  • Visitor profiles
  • Chatbot rules
Messages / monthUnlimited
AgentsUnlimited
BusinessesUnlimited
30-day free trial on Pro No credit card required Cancel anytime
Customers Testimonials

Voices From Our Community

Adaeze Okafor
Adaeze Okafor
Founder, Haven Spa Clinic

Tickki cut our first-response time from two hours to under a minute. Bookings on WhatsApp now feel as polished as a five-star concierge — and we didn't add a single new agent.

Marcus Bell
Marcus Bell
Head of Support, Volta Retail

We run three brands from a single Tickki account. Switching workspaces is one click and the AI knows the tone for each. Our team finally stopped copy-pasting between four tabs.

Lina Rivera
Lina Rivera
COO, Northwind Logistics

The AI drafts replies that sound like our best agent on her best day. Humans approve, edit, or take over — the handoff is invisible to customers. CSAT is up 31% this quarter.

FAQ

All Your Questions Answered

Do you support WhatsApp?

Yes, Tickki seamlessly integrates with WhatsApp, allowing you to manage customer conversations directly from your unified inbox.

Can a human take over?

Absolutely. Our AI handles initial inquiries, but your team can step in at any time to take over the conversation seamlessly.

Is AI mandatory?

No, you can configure the level of AI automation that fits your needs. You can use it just for drafting suggestions, or have it handle complete interactions.

What types of projects do you typically work on?

We support a wide range of businesses and use cases, from customer support for e-commerce to lead qualification for agencies.

How fast is the setup?

Setting up Tickki takes just a few minutes. You can connect your channels and start managing your inbox immediately.

Ask AI about Tickki